Privacy Policy
1. Information We Collect
The First Phoenix LLC ("The First Phoenix", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thephoenix.nyc or use our services. By using our site or services, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
A. Personal Information:
Name, email address, phone number, mailing address
Login credentials, account identifiers
Organization or school name, title, and role
B. Payment and Transaction Data:
Billing and payment information
Purchase and consultation history
C. Technical and Usage Data:
IP address, browser type, device information
Website usage patterns
Cookies and tracking data
D. Communication Data:
Support inquiries, form submissions, SMS consent
3. How We Use Your Information
We use your information to:
Provide and manage access to our consulting and support services
Process payments and deliver consultation sessions or reports
Send service-related messages and promotional offers (with consent)
Improve website and service quality
Meet legal and regulatory obligations
4. SMS and Email Communication
When you opt in, you may receive:
Appointment confirmations and reminders
Project milestone alerts or consultation updates
Occasional promotional offers
Message frequency may vary. You may opt out at any time by replying “STOP” to SMS messages or clicking “unsubscribe” in our emails. Message and data rates may apply.
5. How We Share Your Information
We do not sell your personal data. We may share information with:
Service providers (e.g., payment processors, email/SMS platforms)
Legal authorities as required by law
Business partners during mergers, acquisitions, or strategic transitions
6. Cookies and Tracking
We use cookies and similar tracking technologies to:
Analyze website traffic and user behavior
Enhance site functionality
Improve overall user experience
Privacy Policy - The First Phoenix LLC
You can manage cookie preferences through your browser settings..
7. Data Security
We implement reasonable safeguards to protect your information. While we strive to use commercially acceptable means to protect your data, no method of transmission or storage is 100% secure.
8. Your Rights
Depending on your jurisdiction, you may have rights to:
Access, correct, or delete your personal data
Opt out of promotional communications
Request limitations on how we use your data
File a complaint with a supervisory authority
To exercise your rights, contact us at [email protected].
9. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.
11. Children’s Privacy
The First Phoenix LLC does not knowingly collect personal data from children under the age of 13. If you believe we have collected such data, please contact us.
12. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, contact us at:
The First Phoenix LLC
Email: [email protected]
Mailing Address: Office: 255 Eastern Pkwy B-15, Brooklyn, New York, 11238
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