Privacy Policy

We may collect information that you voluntarily provide to us, including your name, email address, telephone number, professional title or role, school or district, location, program interests, procurement or funding information, and information included in inquiries or registration forms.

We may also collect basic technical and usage information when you visit our website, such as browser information, device information, IP address, pages visited, and website interactions through cookies and similar technologies.

We may use information collected through the website to:

• Respond to inquiries and requests for information;
• Register individuals or organizations for information sessions, programs, webinars, consultations, or other offerings;
• Communicate about The First Phoenix programs and services;
• Schedule and manage consultations;
• Support school and district registration, purchasing, invoicing, and procurement inquiries;
• Provide confirmations, reminders, updates, and follow-up communications;
• Maintain and improve our website, services, communications, and customer experience;
• Maintain appropriate business and administrative records; and
• Comply with applicable legal requirements.

If you provide your email address or mobile telephone number and consent to communications, The First Phoenix may contact you regarding your inquiry, registration, appointment, program participation, or other requested services.

Where you have separately consented to receive promotional or marketing communications, we may also send information about relevant First Phoenix programs, events, services, and opportunities.

Consent to receive marketing text messages is not a condition of purchase. Message frequency may vary. Message and data rates may apply.

You may opt out of marketing text messages at any time by replying STOP. You may reply HELP for assistance. You may unsubscribe from marketing emails using the unsubscribe link provided in the message.

We may use trusted technology, hosting, communications, scheduling, CRM, payment, analytics, and other service providers to operate our website and deliver our services. Information may be processed by these providers as necessary to perform services on our behalf.

We may also disclose information when required by law, legal process, or when reasonably necessary to protect our rights, users, organization, or others.

Mobile information and text-message opt-in consent will not be sold or shared with third parties for their own marketing or promotional purposes. Mobile opt-in information may be shared with service providers involved in delivering text-message services as necessary to provide those communications.

We use reasonable administrative, technical, and organizational measures intended to protect information from unauthorized access, loss, misuse, alteration, or disclosure. No electronic transmission or storage system can be guaranteed to be completely secure.

We retain information for as long as reasonably necessary for the purposes for which it was collected, to provide requested services, maintain appropriate business records, and satisfy applicable legal or regulatory requirements.

You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable law and legitimate business or recordkeeping requirements.

This website and The First Phoenix's professional services are intended for educators, school leaders, administrators, organizations, and other adult users. The website is not intended to collect personal information directly from children.

Please do not submit confidential or sensitive student information through public website forms.

Our website may contain links to third-party websites or use third-party services. Their privacy practices are governed by their respective privacy policies, and The First Phoenix is not responsible for the privacy practices of independently operated third-party services.

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.

Questions regarding this Privacy Policy or your information may be directed to: